Privacy Policy

This policy is written with South Africa’s Protection of Personal Information Act (POPIA) in mind.

1. Who we are

Meek Belle (“we”, “us”) is an online retailer of Arabian perfumes based in South Africa. We are the responsible party for the personal information you share with us. Contact: phumelele@meekbelle.co.za. Information Officer: Phumelele.

2. Information we collect

• Contact details — name, email address, phone number.
• Delivery details — street address, suburb, city, province, postal code.
• Order history and preferences.
• Payment confirmation from our payment provider (we never store full card numbers).
• Technical data — IP address, device and browser type, and cookies.

3. How we use it

• To process, deliver and support your orders.
• To communicate with you about orders, returns and enquiries.
• To send marketing emails only where you have opted in — you can unsubscribe at any time.
• To improve our website and prevent fraud.
• To meet legal and tax obligations.

4. Who we share it with

We share only what is necessary with trusted service providers: our courier to deliver your order, our payment gateway to process payments, and our website and email providers. We do not sell your personal information.

5. Cookies

We use essential cookies to run the cart and checkout, and may use analytics cookies to understand how the site is used. You can control cookies in your browser settings.

6. How long we keep it

We keep personal information only as long as needed for the purposes above, or as required by law (for example, tax records).

7. Security

We take reasonable technical and organisational measures to protect your information, including encrypted (SSL) connections and secure payment processing.

8. Your rights

• Ask what personal information we hold about you and request a copy.
• Ask us to correct or delete your information.
• Object to processing, including direct marketing.
• Lodge a complaint with the Information Regulator of South Africa.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.